Long queues, time-consuming baggage drops, drawn-out security checks, inconvenient purchasing protocols, chaotic boarding procedures – these are the perils of the modern airport experience. Each pain point has the potential to get a vacation or a business trip started on the wrong foot, yet with the right tools, these pain points can be overcome. That's where Digital ID will come in.

Designed to facilitate seamless travel, the Digital ID experience will start at home. First, you will create an account on NEC's secure system by registering with your passport and a facial scan. From that point on, you will be able to log in on your mobile phone via three-factor authentication – username, password and face recognition – to find, book and purchase flight tickets.

When it's time to travel, Digital ID will facilitate flight check-ins through a contactless experience with face recognition. You won't need to pick up a ticket, simply log into your account and scan your face. Baggage drops are just as easy, which will enable you to use facial scans at a self-service kiosk to confirm your identity, tag your bags and make payment in the event of overweight luggage. The new process will reduce wait times so you have more time to enjoy airport facilities before your flight.
Digital ID will also make standard security procedures faster, eliminating the need for you to present passports or flight tickets. Once in the terminal, you will be able to purchase products at the duty free shop the same way – no tickets, no passport, just a quick facial scan. Face recognition will enable you to access the VIP lounge where you will be welcomed with a customized message after you identify yourself. At the gate, the same face recognition technology allows you to board your flight at a walking pace for a remarkably easy and enjoyable experience.

Upon arrival, Digital ID will make clearing immigration and customs a contactless experience so that you can start your trip on the right foot.

Renting a car at the airport can be an incredibly inconvenient experience that entails providing multiple forms of identification, signing several documents and incredibly long wait times. This is the last thing any traveler wants to experience when battling jetlag after a long flight or trying to make it to a business meeting on a tight schedule. Digital ID will make the rental process quick and convenient, enhancing your travel experience.

Digital ID will enable you to complete the car rental process in a matter of minutes after you store your driver's license information on your account. Upon reaching the rental desk, you will be able to scan your face to confirm your identity. With your information already stored on your account, there will be no need to fill out any forms or share documents. You will simply scan your face to make payment, take the keys and set off to your destination.

When it comes to bricks-and-mortar shopping in the digital age, improving the customer experience matters more than ever. Digital ID will enhance in-store shopping by making the experience convenient from start to finish.

Upon entering, Digital ID will enable shop attendants to recognize you if you are a repeat customer and greet you with a warm, personalized welcome so that you feel like a VIP. They will also be able to retrieve your shopping history in order to deliver a curated experience that aligns with a range of your tastes and preferences.

Long queues at the cash register are among the biggest bugbear for shoppers. Without the right technology, long queues can dent the overall shopping experience, especially for the 50% of travelers who go shopping during their vacations. Digital ID will enable you to make card-less, cash-less payments with your face so you don't have to worry about carrying your wallet. This will also reduce waiting times so you can breeze through your shopping experience and make the most of your trip.